About Us
Welcome in Out of the Box!
I am very pleased that you are visiting my shop. I hope you will find the parts that you are looking for!Out of the Box joined Brickowl in 2014, but has extensive experience elsewhere. Our customer satisfaction is very high! Feel free to look around and check our feedback.
- For using Paypal, the buyer pays 5% of the order total plus EUR 0.50 to cover the transaction costs.
- Orders with a value of more than EUR 25 will always be sent registered.
- Used lego, is what it is.... Used, and can be scratched or discolored. However, I will not sell broken or chewed up pieces.
- I ship through PostNL but I cannot be held responsible for lost or damaged orders. If you are worried about the postal services, please select registered mail.
- I will treat your order with the utmost care. But I am still human, if there are any problems, please contact me and Iwill try to find a solution.
This store is a private store (consumer to consumer), we therefore do not accept returns of any kind, we do not cancel orders because a buyer changes his/her mind. Also check shipping in regards to our refund/claims policy, particulary in regard to Paypal payments.
Parts Quality:
New items are straight from sets or leftovers from purchases for my own projects, they are always in unplayed condition, but might show frictional wear from the original package, from transport or from long time storage.
Used items are generally in good condition, the odd nick and playwear are possible as used items are generally from bulk. The degree of quality may vary when buying larger quantities of the same part.
Shipping:
We strive to ship as fast as possible, within 2-5 days after payment has been received, this excludes weekends and holidays.
Registered shipping mandatory when paying with PayPal.
Stock shortages:
Due to using parts of my stock for my own projects (and forgetting to remove them from the store), it may occasionally occur an item (or full lot) is no longer in stock, in such case, I,will send you an email about this. The costs for the missing item(s) will be deducted from your invoice.
Order shortages:
Please contact us if your received order has missing items (or wrong items), this may occur (we are human, not robots), we generally send a refund for such, unless the items are valuable (more then 2 Euro), in such case we'll make a backorder.
Payment / Order options:
Paypal: Euro
IBAN/BIC: Euro (if send from another valuta, please make sure this does not involve costs for us, as we will charge this cost back to you).
Cash on Pickup: Euro only, exact amount (we do not keep change).